How do I register for your class? What is your cancellation and refund policy?
All registrations can be completed online.
Intellidance® Calgary reserves the right to cancel or change a session if necessary; in these circumstances, we will provide a refund. In the event that Intellidance® Calgary is required to cancel a class due to instructor illness, emergency or inclement weather, a make-up class will be booked at the end of the session.
If you are required to cancel a registration anytime up to 24 hours before the first class, a $25 administrative fee will be applied. If you are required to cancel a registration BEFORE the third class of a session, NO refund will be provided; however, you may make up the remainder of the cancelled classes in the following session. If you are required to cancel a registration FOLLOWING the third class of a session, NO refund or credit will be provided unless there is a serious illness or injury. In these circumstances, medical documentation must be provided.
Is it possible to do a make-up class?
If you are unable to attend a class, you are welcome to make it up at another time. You can make-up two classes per session. You may join another session that is at another day/time, or carry the two classes over to the next session (e.g., You’re registered in a fall session; you may make up the two classes in the winter session.) Intellidance® Calgary will not provide a class credit instead of a make-up class.
Are guests and/or visitors welcome to come to class?
Guest and/or visitors are welcome at Intellidance® Calgary classes. Please contact us in advance to inform us you will be inviting a guest to class. All guests are required to sign a waiver before class. Please note, Intellidance® Calgary reserves the right to deny a guest entry.
Is it possible to attend a trial class?
We frequently provide trial classes to allow you to experience our class for yourself. Please visit the class section of our website for upcoming trial classes in your area. If you are unable to attend the trial class, you are welcome to attend one of our classes during any of our sessions. Please contact us in advance regarding this. Please note, Intellidance® Calgary reserves the right to not hold trial classes.